I recently had a conversation with executives at Chipotle, a fast-growing company in the Food industry about how they recruit. Works out that they look for candidates who have 13 specific attitudes, even for jobs that aren’t customer-facing like IT, Viet Nam software outsourcing, and Vietnam software services.
When I saw their list of attitudes, I realized immediately that those were attitudes that every boss wants in every employee, and every coworker wants from their peers. Here’s the list, with my interpretation of each attribute:
- Conscientious. Great employees complete tasks without being asked or overseen. They take personal responsibility for finishing the task and finishing it right.
- Respectful. Great employees have too much self-respect to kowtow to authority, nevertheless, they respect and appreciate the contribution of their bosses and leaders.
- Hospitable. Great employees welcome the ability to work with coworkers and customers and express that welcome with words and actions.
- High Energy. Great employees don’t depend upon managers or coworkers to “pump them up.” They bring their “best game” to anything that they do.
- Infectiously Enthusiastic. Great employees are optimists, they search for the great in a situation and they seldom complain about what they can’t change.
- Happy. Great employees take responsibility for their own happiness. They realize that happiness comes from the way you see the entire world, not what are the results in the world.
- Presentable. Great employees don’t need to be told that it’s inappropriate showing up for work looking such as a slob or a slattern. They dress appropriately at all times.
- Smart. Great employees don’t have to be Einstein, but they have to know how to utilize the intelligence they’ve got to contribute the entire effort.
- Polite. Great employees understand that rude behavior is selfish and stupid and that common courtesy is the greatest way to have along with coworkers and customers.
- Motivated. Great employees don’t need carrots and sticks to have them moving. They’re committed to doing well at their job, regardless of the job.
- Ambitious. Great employees desire to grow, which in operation means growing into new responsibilities and new levels of authority.
- Curious. Great employees wish to know the “why” behind the “what.” They seek to comprehend people, technology, and ideas beyond their surface characteristics.
- Honest. Great employees don’t need Big Brother staring over their shoulders simply because they do the best thing even if nobody is watching.
Source: S3 Tech Blog