India reigned for decades since the world’s most dominant business process outsourcing (BPO) destination, but times have changed. In accordance with trade association Nasscom, the Indian BPO industry has just seen its largest employment drop in seven years, while its information technology (IT) sector saw its second year of increasing unemployment. As India adjusts to changing expectations and demand,Continue reading “Vietnam IT Outsourcing Hotspot: A Small But Mighty Powerhouse”